Customer support is going more on more self-support. Let me know, if you have come across of self-support examples on the Apps such as Swiggy, Ola, Airbnb, MakeMytrip etc.
Please share examples of best customer service.
1) App which has made it easy to raise an issue or reaching to customer support.
2) Apps which have promoted 'Do-it Yourself'.
3) Apps which has done a good job in educating users.
Post 11
#product #bankingtech #customersatisfaction